learn-value-investing-with-phoebe / Owner session 6 of 6
Learn Value Investing with Phoebe · Owner session 6 of 6

The mistakes made in your own head

Five sessions built a method: an owner's paragraph, a range of values, a margin below it, a boundary around what you know, and a calm reply to a shouting price. Every one of those can be undone by the person holding the pencil. Tonight is about the errors that start inside the estimator: the first number you hear, the confidence that makes a range too narrow, and the list of mistakes Buffett wrote out about his own first twenty-five years. Then you run a pre-mortem on Halden and turn each mistake into a check you can actually perform.

🟢 Owner Anyone who has ever been sure and then wrong about a decision No code 45 min
0-3 · Welcome 3-18 · Anchors, narrow ranges, 1989's mistakes 18-40 · Build-along: a pre-mortem for Halden 40-45 · Q&A
Part 0

Where we start

A valuation method is only as good as the head that runs it. The inputs to every Halden figure so far were judgments: how much it costs to stand still, how fast the business grows or shrinks, which discount rate is fair. Judgments are where human error lives, and the errors are not random. They lean in known directions: towards the first number you heard, towards more certainty than the evidence allows, and towards a cheap price that flatters a poor business. Knowing the direction of the lean is what lets you build a check against it.

🎫 Clear all three quiz questions to stamp your passport Live = presented in the 45 minutes Self-study = the full depth, after class ★ Build-along = everyone works it through

★ What you walk out with tonight. A pre-mortem for Halden: five written reasons the stake could turn out to be a mistake, each tied to a named bias or to one of Buffett's 1989 mistakes, each with the check that would have caught it; one new sentence for your owner's paragraph; and a written decision on whether the cousin's constructed 1.00 million asking price still stands after all of that.

Part 1 · covers anchoring

The first number you hear

5 min live

In 1974 Amos Tversky and Daniel Kahneman reported a result that has been repeated many times since: when people estimate a quantity after seeing an arbitrary number, their estimates drift towards that number, even when they know it is irrelevant. They called it anchoring. The pull does not need you to believe the number. It only needs you to have heard it before you made your own estimate.

AN ANCHOR PULLS THE RANGE TOWARDS IT Halden Tiles, constructed · value of a 10 percent stake, millions the neighbour's "about a million" written first 0.82 to 1.58, Owner session 2 written after hearing it the pull, drawn, not measured MILLIONS, 10 PERCENT 0.6 1.0 1.4 the defence: write the range before you hear any price Constructed: every Halden figure is invented. The slide shows the direction of the pull, not a measured size.
🔍 Click to zoom - the neighbour's price was for a different business, yet it still drags both ends of your range towards it
LiveWhy no market prices appear on these pages3 min▶

You may have noticed that in six sessions you have never been shown a share price, a ticker or a chart. That is the anchoring defence built into the pages themselves. A price seen first becomes the centre your judgment orbits: a business priced high starts to look like it deserves it, one priced low starts to look like a bargain. Owner session 1 set the habit that answers this. Estimate value first, write it down as a range, and only then look at what anyone is asking.

Written is the key word. A range held in your head will quietly move once you hear a number, and you will not notice it moving. A range written on paper, with the date beside it, cannot move without you crossing something out. Halden's 0.82 to 1.58 million for a 10 percent stake was written in Owner session 2, before the cousin named 1.00 million in Owner session 3. That order was deliberate.

Self-studyOther anchors: last year's price, your purchase price, a round number3 min▶

The neighbour's "about a million" is an obvious anchor because it arrives from outside. The harder ones come from your own history. Last year's price makes this year's feel high or low for no reason connected to the business. The price you paid is the most stubborn of all: it feels like a fact about the thing you own, yet the business has no idea what you paid for it, and your purchase price does not enter any future cash flow. A round number such as "a million" pulls estimates simply because it is easy to hold.

The test is the same for all three. Ask whether the number would change any line of the owner's paragraph or any input of the range. If it would not, it is an anchor, not evidence, and it belongs in a different column from your value.

Real world

Halden's first sentence, constructed. Look back at how Halden entered in Owner session 1: the very first thing the cousin said was that a neighbour had paid "about a million" for a similar stake last year. Before you knew what Halden sold, you already had a number. Notice where the cousin's own asking price landed two sessions later: exactly 1.00 million. Whether she meant it or not, the anchor arrived before the business did. Every Halden figure is invented; the order of events is the part that is true to life.

Part 2 · covers overconfidence in forecasts

Too sure, too narrow

5 min live

An anchor moves the centre of your range. Overconfidence shrinks its width. The best measured example comes from professionals, not amateurs. The Base Rate Book, a 2016 study from Credit Suisse by Mauboussin, Callahan and Majd, compared analysts' forecasts of three-year net income growth with what companies' net income actually did. The forecasts were spread with a standard deviation of 19.2 percent. Actual growth was spread with a standard deviation of 34.6 percent. The authors' verdict on the forecasts: "too optimistic and too narrow".

THE FORECAST IS NARROWER THAN THE WORLD The Base Rate Book, 2016 · spread of 3-year net income growth ANALYSTS' FORECASTS spread (std dev) 19.2 percent WHAT ACTUALLY HAPPENED spread (std dev) 34.6 percent the tails the forecasts never drew 3-YEAR NET INCOME GROWTH, ONE DOT PER COMPANY, SMOOTHED shrank grew fast Only the two spreads are figures from the book; where the narrow curve sits is drawn, not measured. Same book: 31 percent of companies had lower net income over 3 years, 24 percent over 10 years.
🔍 Click to zoom - the gap between the two curves is the part of the future the forecasts left out, and it sits in both tails
LiveWiden your bear case until it would surprise you3 min▶

If trained analysts, paid to forecast, drew their spread at a little over half the width of what happened, an owner working at a kitchen table should assume the same of themselves. The practical fix is simple to say and uncomfortable to do: push the bear case down until you would be genuinely surprised to see the business do worse, not just disappointed.

Run Halden's bear case through that test. It says owner earnings fall 3 percent a year for ten years, then hold flat, which gives 8.18 million for the whole at 10 percent (constructed). Is that the worst you can imagine, or just the worst that feels polite to say to your cousin? Two builders already order direct online. The Base Rate Book found 31 percent of large companies had lower net income three years later, and those were the biggest firms in the world, not a three-showroom family business. If a steeper fall would not shock you, the bear case is still a base case wearing a coat.

Self-studyA range that never breaks is not a range3 min▶

A useful check on your own calibration: keep the ranges you write, and later count how often the outcome fell outside them. If it never does, the ranges are probably too wide to be useful. If it happens far more often than you expected, they are too narrow, and the Base Rate Book suggests that is where most forecasters sit. A range is a claim about how often you will be surprised. A range that has never once been broken has not been tested.

The same book shows how often the "steady grower" story fails. Over three years, 31 percent of the companies in its sample had lower net income; over ten years, 24 percent did. Earnings growth, it concludes, is not very persistent, and sales growth is more persistent than earnings growth. The full set of base rates, and how to use them as the starting point of a forecast, is Analyst session 7, How often fast growth lasts.

Real world

The Base Rate Book, read at source. Mauboussin, Callahan and Majd studied the top 1,000 global companies by market capitalisation since 1950, including companies that later disappeared, with figures adjusted for inflation. Their point is that an outside view, how often things like this happen across many companies, should come before the inside view of the one company in front of you. Forecasts built only from the inside view came out centred too high and spread too thin, and the 19.2 versus 34.6 comparison is the cleanest number for that thinness.

Part 3 · covers Buffett's 1989 mistakes and loss aversion

Twenty-five years of someone else's mistakes

5 min live

In his 1989 letter, Buffett wrote a section on the mistakes of Berkshire's first twenty-five years. It is unusually useful because the mistakes are his own, named plainly, and most of them are not about arithmetic at all. They are about what he chose to look at, what he let a low price excuse, and what he failed to do. Read it as a list of failure modes that a careful, intelligent person fell into anyway, which is the best evidence that you can too.

A LEDGER OF MISTAKES, EACH WITH ITS GUARD Buffett, 1989 letter, plus two biases · tagged with the Owner session that guards it THE MISTAKE WHERE IT SHOWED UP THE HABIT THAT GUARDS IT Anchoring on the first number the neighbour's "about a million" a1 · a2 range before price Too sure, too narrow forecasts spread 19.2, results 34.6 a2 · a3 range, then margin Cheap but poor the textile mill; Hochschild Kohn a1 gates gates before price Moved by the market's mood a quote read as a verdict a5 serve, not guide Past the edge, or frozen inside it omission: passing on the clear one a4 know the boundary The brass row is the one Buffett put first. Each tag names the Owner session whose habit would have caught it.
🔍 Click to zoom - none of these mistakes is a calculation error; each one is caught by a habit you already have
LiveThe cheap-but-poor trap3 min▶

Buffett's first mistake, by his own account, was buying control of Berkshire itself: a textile business bought because it was cheap. He gave the approach a name, cigar-butt investing: buying a poor business at a bargain price in the hope of one last small profit. The trouble is that the bargain is a one-time gain, while the poor economics keep working against you every year you hold it. The longer you own it, the more the business's weakness outweighs the discount you bought it at.

His other example was Hochschild Kohn, a department store bought below its book value that went on to return little. The lesson he drew is the one line quoted on this page: "Time is the friend of the wonderful business". Two more lessons sit beside it. Good managers cannot fix bad economics: put a talented team in a structurally poor business and the business usually wins. And it is easier to avoid problems than to solve them. That is exactly why Owner session 1 put the three business gates before the price gate. A business that fails them is not rescued by being cheap; it is only made cheaper.

Self-studyThe institutional imperative and copying peers3 min▶

The most surprising discovery Buffett reported in 1989 was a force he had not been taught about: the institutional imperative. Organisations resist changing direction, they find uses for whatever money is lying around, they build empires because size feels like success, and they copy whatever their peers are doing, however foolish. None of this shows up in a spreadsheet, and all of it decides how a business spends its owners' money.

For an owner, it changes two questions. About management: when the cousin proposes a fourth showroom, is it because the numbers say so, or because a rival just opened one? About yourself: are you looking at Halden because you understand it, or because people you know are buying stakes in local firms? The 1989 letter adds two short rules worth keeping beside the owner's paragraph. Never a good deal with a bad person: no contract fully protects you from a partner you cannot trust. And the costliest mistakes may be the ones you never see: mistakes of omission, passing on something that sat clearly inside your competence.

Losses feel bigger than gains. In 1979 Kahneman and Tversky reported, in their work on prospect theory, that people weigh a loss more heavily than a gain of the same size. For an owner it shows up in two places: holding a stake long after the owner's paragraph has broken, because selling would make the loss real, and refusing a fair price because it is below what you paid. The purchase price is an anchor (Part 1) dressed as a loss. No coefficient is quoted here because the size of the effect varies with the setting; the direction is what matters for a check.

Real world

Buffett's 1989 letter, read at source. The section on mistakes runs from the textile business and cigar butts, through Hochschild Kohn and the institutional imperative, to bad partners, mistakes of omission and, finally, financing he considers too conservative. What makes it worth rereading is that it was written by someone with a strong record, about his own errors, in a document sent to his own shareholders. If the method's best-known practitioner kept a ledger of his failure modes, an owner of one family tile business can keep a ledger too.

Build-along

A pre-mortem for Halden, constructed

★ 22 min · everyone works it through

A post-mortem asks why something failed after it failed. A pre-mortem asks the same question before you commit, while the answer can still change your decision. Imagine the future in which the stake went badly, and write the story backwards. Halden Tiles is constructed, so every figure and every reason below is invented; your numbers will differ, and so will your reasons. The shape of the exercise is the real thing.

THE PRE-MORTEM SHEET Halden Tiles, constructed · reason, then the mistake it is, then the check that catches it It is three years later and the stake was a mistake. Why? Direct online orders spread prospects gate, bad economics check: count builders who order direct now The books hid something past the edge of competence check: read the books before any price You anchored on the million anchoring (Part 1) check: range written before the price Your bear case was too mild too sure, too narrow check: widen it until it would surprise you You could not sell when you wanted temperament, a single buyer check: who buys it back, on what terms The one sentence for the owner's paragraph: ______________________________ Constructed: five invented reasons for an invented business. Yours will differ; what matters is that each has a check.
🔍 Click to zoom - a pre-mortem is useful only if every reason ends in a check you could actually run before you sign

Step 1 · Assume it failed. Not "might fail". Write the date three years from now and state, as a fact, that the stake was a mistake. Saying it as already true is what loosens the reasons; people find far more of them when the failure is certain than when they are asked whether it is possible.

★ Step 1 · the premise, constructedDate: three years from today Fact: my 10 percent stake in Halden Tiles was a mistake. Question: what happened?

Step 2 · List five reasons. Write them fast and specific. "The business did badly" is not a reason; "two builders became six and the showrooms lost a third of their trade" is. Include at least one reason that is about you, not about Halden.

★ Step 2 · five reasons, constructed1. Direct online ordering spread from two builders to most of them. 2. The books, which only the cousin understood, hid a problem. 3. I anchored on the neighbour's "about a million" and never questioned it. 4. My bear case was too mild; the real path was worse than -3 percent a year. 5. I wanted to sell, and the only buyer was the cousin, on her terms.

Step 3 · Map each reason to a bias or a 1989 mistake. Naming the failure mode matters because a named mistake has a known defence. Use the ledger from Part 3. If a reason fits no name, it is a fact about the business you have not yet checked, which is also worth knowing.

★ Step 3 · the names1. Online ordering -> prospects gate; good managers cannot fix bad economics (1989) 2. Hidden books -> past the edge of competence (Owner session 4) 3. The million -> anchoring (Tversky and Kahneman, 1974, reported) 4. Mild bear case -> too sure, too narrow (Base Rate Book: 19.2 vs 34.6) 5. Could not sell -> temperament, one quoter; loss aversion when it is down (1979, reported)

Step 4 · For each, write the check that would have caught it. A check is something you can do before you sign, with a yes or no at the end. "Be careful" is not a check. "Ask for three years of the books and have someone who is not family read them" is.

★ Step 4 · the checks, constructed1. Ask each showroom manager how many builders now order direct. Yes/no: under three? 2. Get three years of books read by someone outside the family. Yes/no: they make sense? 3. Find the range I wrote in Owner session 2, dated before any price. Yes/no: it exists? 4. Redo the bear case at a steeper fall. Yes/no: would that path truly surprise me? 5. Ask in writing who would buy the stake back, and on what terms. Yes/no: there are terms?

Step 5 · Write the one sentence you would add to your owner's paragraph. The owner's paragraph from Owner session 1 named what Halden sells, why builders return, what it costs to stand still, and what would break it. The pre-mortem usually sharpens the last of those. Pick the reason that scared you most and write it as a sentence a stranger would understand.

★ Step 5 · the added sentence, constructed"The stake is only worth holding while most builders still come to the showrooms for advice; if direct online ordering passes half of them, my bear case becomes my base case."

Step 6 · Decide whether the 1.00 million asking price still stands. Go back to Owner session 3. At 1.00 million for 10 percent, the margin of safety is 21.6 percent against the base value and minus 22.2 percent against the bear value: the price is above what the bear case says the stake is worth. Now count how many of your five reasons push towards the bear case. Write the decision and the reason, not just the decision. Your answer will differ, and a written "not at this price" is as complete an answer as a written "yes".

★ Step 6 · the decision, constructedValue of 10 percent at 10 percent (Owner session 2): bear 0.818, base 1.275, bull 1.582 million Asking price: 1.00 million Margin vs base: 21.6 percent Margin vs bear: -22.2 percent Reasons pushing towards bear: 1, 2, 4 (three of five) A one-third margin against base would mean paying at most 0.85 million. Decision: ________ because ____________________________________

Keep the pre-mortem beside the owner's paragraph. Five reasons, five names, five checks, one sentence. Run it before any commitment, and run it again a year later. If one of the checks you wrote has started to come back "no", the paragraph has changed, and the value range should change with it, whatever the price is doing.

Homework

Before the Analyst track

30 min
  1. Run the pre-mortem on your own business, the one whose owner's paragraph you wrote in Owner session 1: assume it failed, five reasons, five names, five checks.
  2. Find one anchor you have been carrying: a price you paid, last year's figure, a round number someone mentioned. Write it down and write which line of your range it was quietly holding up.
  3. Widen your bear case until it would genuinely surprise you, and write what the business would have to go through to get there. Compare it with the 31 percent of large companies whose net income was lower three years on.
  4. Start a ledger of your own mistakes in the shape of the Part 3 figure: the mistake, where it showed up, the habit that guards it. One honest row is enough to begin. The Analyst track will give you real filings to test it against.
Check yourself

Three questions

Clear all three and Owner session 6 gets stamped in your passport.

1 · The neighbour's "about a million" was for a stake in a different business. What is the best defence against it pulling your view of Halden?

Anchoring works even when you know the number is irrelevant, which is why "just ignore it" fails. Averaging or collecting more prices only builds a bigger anchor. The defence is order: a written range before any price, so the price can only be compared with it, not blended into it.

2 · The Base Rate Book found analysts' three-year net income growth forecasts had a spread (standard deviation) of 19.2 percent, against 34.6 percent for actual growth. What does that mean for an owner writing a range?

The two numbers are spreads, not averages: they measure how widely outcomes vary, not how far off the centre was. Professional forecasts drew the world at a little over half its real width. If paid analysts do that, an owner should assume the same lean in their own range and widen it deliberately.

3 · What did Buffett's 1989 letter conclude about cigar-butt investing, buying poor businesses at bargain prices?

Hochschild Kohn was bought below book and returned little, which is the opposite of A. Buffett's point was that a talented manager in a structurally poor business usually loses to the business, and that holding a cheap, poor business means the weakness compounds. That is why the three business gates come before the price gate.

Sources covered

What this session teaches, and where it came from

✓Mistakes of the first twenty-five years: the textile business, cigar-butt investing, Hochschild Kohn, good managers and bad economics, the institutional imperative, bad partners, mistakes of omissionBuffett, W., Berkshire Hathaway shareholder letter, 1989 (read at source)
✓Forecast spread 19.2 percent vs actual 34.6 percent, "too optimistic and too narrow"; 31 percent lower net income over 3 years, 24 percent over 10Mauboussin, M., Callahan, D. and Majd, D., "The Base Rate Book", Credit Suisse, 2016 (read at source, hosted copy)
◐AnchoringTversky, A. and Kahneman, D., "Judgment under Uncertainty: Heuristics and Biases", Science, 1974 (reported)
◐Loss aversion, direction only, no coefficientKahneman, D. and Tversky, A., "Prospect Theory", Econometrica, 1979 (reported)
◐Halden Tiles and the pre-mortemConstructed business; every Halden figure and reason is invented and labelled so; values and margins from Owner sessions 2 and 3

Every fact on this page, and its verification tier, is recorded in the course's source map.

Owner session 6 cheat sheet · pin this

Range before priceWrite it, date it, then look. An anchor pulls even when you know it is irrelevant.
Name your anchorsLast year's price, what you paid, a round number. None of them enters a future cash flow.
19.2 vs 34.6Forecasts drew the world at a little over half its real spread. Assume yours do too.
A bear case that surprisesPush it down until a worse path would shock you, not just disappoint you.
Cheap but poorThe bargain pays once; the bad economics charge you every year. Gates before price.
The pre-mortemAssume it failed. Five reasons, five names, five checks, one sentence, then decide.