learn-business-chinese-basic-with-phoebe / Session 6 of 6
Learn Business Chinese Basic with Phoebe · Session 6 of 6

The first meeting, and the follow-up

Everything from sessions 1 to 5 happens in one hour on a Thursday afternoon in Shanghai. You walk in, greet Manager Wang by his title, hand over your card with two hands, introduce yourself in five lines and say 我们开始吧 (wǒmen kāishǐ ba, shall we begin). Across the table come the numbers: a quantity, a price, a date. One of them will be misheard, and five polite syllables fix it. By the evening a three-line WeChat message has thanked him and put the next step in writing. Tonight you rehearse all of it, then grade yourself against an eight-row gate.

🟠 Capstone Sessions 1 to 5 done Bring a partner and your card 45 min
0-3 · Welcome 3-18 · Script, numbers, follow-up 18-40 · Build-along: the whole meeting 40-45 · Q&A
Part 0

Where we start

Session 5 booked the meeting: 我们周四下午三点见 (wǒmen zhōusì xiàwǔ sān diǎn jiàn, see you Thursday at 3 pm). Tonight is that Thursday. Nothing new is taught for its own sake; almost every phrase is one you have already said, now put in the order a first meeting runs. Three phrases are new: 我们开始吧 (wǒmen kāishǐ ba, shall we begin), 请再说一遍 (qǐng zài shuō yí biàn, please say it again) and 对吗 (duì ma, is that right). The order of the first five minutes is common practice, described rather than taken from a source, and the page says so where it matters.

🎫 Clear all three quiz questions to stamp your passport Live = presented in the 45 minutes Self-study = the full depth, after class ★ Build-along = say it and write it yourself

★ What you walk out with tonight. A five-move script for the first five minutes, said aloud with a partner; the quantity, price and date from session 4 said across a table and confirmed; a polite repeat request and the habit of saying a number back; a three-line WeChat follow-up you could send tonight; and your own score on the eight-row first-meeting ship gate.

Part 1 · covers the first five minutes

The script

5 min live

A first meeting opens with five moves before any business: a greeting by title, the cards, your self-introduction, a little small talk about the trip, and then the move to the agenda. Each one is short. Together they take about five minutes, and they are the five minutes the other side remembers. The order is common practice for a first business meeting; no source checked for these pages sets it out as a script, so treat it as a sensible default, not a rule.

THE FIRST FIVE MINUTES: FIVE MOVES, THEN BUSINESS 0 min 5 min 0:00 · Greet by title 王经理您好(Wáng jīnglǐ nín hǎo, hello, Manager Wang) 0:30 · Cards, two hands 这是我的名片(zhè shì wǒ de míngpiàn, this is my business card) 1:00 · Five-line intro 很高兴认识您(hěn gāoxìng rènshi nín, pleased to meet you) 3:00 · The trip 路上顺利吗(lùshang shùnlì ma, did the trip go smoothly?) 4:30 · To business 我们开始吧(wǒmen kāishǐ ba, shall we begin) Timings are a rough guide. The order is common practice; no source checked for these pages sets a script.
🔍 Click to zoom - four of the five moves are phrases from sessions 2 and 5; only the last one is new
LiveFive moves, in order3 min▶

1 · Greet by title. 王经理您好 (Wáng jīnglǐ nín hǎo, hello, Manager Wang), with a small nod. Surname plus title is how the business Chinese sources describe addressing someone; session 2 is where it came from. If you do not know a title, surname plus 先生 (xiānsheng, Mr) or 女士 (nǚshì, Ms) is the safe default.

2 · Cards, two hands. 这是我的名片 (zhè shì wǒ de míngpiàn, this is my business card), held in both hands with the Chinese side facing him so he can read it at once. Take his the same way, read it, and set it on the table in front of you for the meeting. Two hands and the Chinese side facing the recipient are described in the two secondary sources session 2 used.

3 · Your five lines. 您好 (nín hǎo, hello, polite) · 我姓 (wǒ xìng, my surname is) · 我叫 (wǒ jiào, my name is) · 我是鲁门物流的经理 (wǒ shì Lǔmén Wùliú de jīnglǐ, I am a manager at Lumen Logistics) · 很高兴认识您 (hěn gāoxìng rènshi nín, pleased to meet you). Exactly as session 2 built them.

4 · The trip. The host often asks about your journey: 路上顺利吗 (lùshang shùnlì ma, did the trip go smoothly). The easy answer is 很顺利,谢谢 (hěn shùnlì, xièxie, very smoothly, thank you). This kind of opener is common practice; it is a courtesy, not a test, and one line back is enough.

5 · To business. 我们开始吧 (wǒmen kāishǐ ba, shall we begin). 吧 (ba, suggestion particle) turns "we start" into a suggestion. As the visitor, it is usually polite to let the host say it; if the pause runs long, you can offer it yourself. That too is common practice, not a documented rule.

Self-studyWhen the script goes off the page3 min▶

Real meetings do not follow the order. Manager Wang may hand you his card before you have said hello, or bring in a colleague whose title you do not know. Two rules cover most of it. First, whatever arrives, answer it with the session 2 words: take a card with two hands, read it, and use the title on it. Second, for anyone new, fall back to surname plus 先生 (xiānsheng, Mr) or 女士 (nǚshì, Ms) until you learn the title.

If someone senior is introduced as 李总 (Lǐ zǒng, President Li), use that form back. The 总 (zǒng, chief) form is widely heard in mainland business, but neither source checked for these pages documents it, so use it when you hear it rather than guessing it upward.

If this happensSay
A new person joins, title unknownsurname + 先生 (xiānsheng, Mr) or 女士 (nǚshì, Ms) + 您好 (nín hǎo, hello, polite)
You are offered tea谢谢 (xièxie, thank you)
You did not catch a name请再说一遍 (qǐng zài shuō yí biàn, please say it again), then repeat it back
It is time to start我们开始吧 (wǒmen kāishǐ ba, shall we begin)
Real world

The card that went into a pocket. A constructed case: Lumen Logistics, 鲁门物流 (Lǔmén Wùliú, Lumen Logistics), Manager Wang and every scenario on this page are invented for the running case. At an earlier visit, a Lumen colleague took Manager Wang's card with one hand and put it straight into his jacket. Nothing was said, and the meeting went fine. This time Lumen's lead read the card, said 王经理 (Wáng jīnglǐ, Manager Wang) aloud from it, and laid it on the table beside her notepad. It took four seconds, and it was the first thing Manager Wang mentioned in his follow-up.

Part 2 · covers numbers across the table

Saying the numbers

5 min live

Session 4's numbers now arrive at speaking speed, from someone else: 两千四百箱 (liǎngqiān sìbǎi xiāng, 2,400 cartons), 三万八千五百块 (sānwàn bāqiān wúbǎi kuài, 38,500 yuan), and a date biggest unit first. You will mishear one. The fix is not to guess but to ask, politely, with 请再说一遍 (qǐng zài shuō yí biàn, please say it again), and then to say the number back and write the digits where both sides can see them.

ONE PRICE, MISHEARD, THEN FIXED IN TWO LINES 1 · He says the price 十四块(shísì kuài, 14 yuan a carton) rises, then falls 2 · You hear forty 40 ? a fast reply, noisy room: shísì and sìshí blur guessing is the mistake 3 · Ask, politely 请再说一遍(qǐng zài shuō yí biàn, please say it again) five syllables, no blame 4 · Say it back 十四块,对吗(shísì kuài, duì ma, 14 yuan, is that right?) and write 14 on the pad Ask, say it back, write the digits. A wrong number both sides believe is the one error a follow-up cannot catch.
🔍 Click to zoom - panel 4 is the confirmation: the number is now said twice and written once
LiveThe repeat request, and saying it back3 min▶

请再说一遍 (qǐng zài shuō yí biàn, please say it again) is 请 (qǐng, please) from session 5, then 再 (zài, again), 说 (shuō, say) and 一遍 (yí biàn, one time). Add 麻烦您 (máfan nín, may I trouble you) in front if you want it softer still. Asking someone to repeat a number is normal in any business meeting; with a new partner it reads as care, not as a weak ear. That is common practice, described rather than sourced.

Say it back. When the number comes again, repeat it with 对吗 (duì ma, is that right) at the end: 十四块,对吗 (shísì kuài, duì ma, 14 yuan, is that right). He answers 对 (duì, right) or corrects you. Write the digits on your notepad at the same moment, turned so he can read them, as session 4 suggested.

A note on the tone marks. 一遍 (yí biàn, one time) is written here with the tone you say: 一 (yī, one) rises before a fourth tone. Standard pinyin (GB/T 16159-2012) writes 一 (yī, one) with its original tone, so a dictionary shows yī biàn; teaching lists may show the change, as these do.

Self-studyQuantity, price and date, said in the meeting3 min▶

Session 4 gave you the three numbers Lumen's first quote turns on. In the meeting each one is said, said back and written once.

The numberSay itSay it back
2,400 cartons两千四百箱 (liǎngqiān sìbǎi xiāng, 2,400 cartons)两千四百箱,对吗 (liǎngqiān sìbǎi xiāng, duì ma, 2,400 cartons, is that right)
38,500 yuan三万八千五百块 (sānwàn bāqiān wúbǎi kuài, 38,500 yuan)cut at four digits, 3 | 8500, and write it on the pad
Tuesday 20 October十月二十号星期二 (shíyuè èrshí hào xīngqī'èr, Tuesday 20 October)month, then day, then weekday: biggest unit first

Watch 两 (liǎng, two of) before the measure word and 千 (qiān, thousand), and 二 (èr, two) inside a date. 五百 (wǔbǎi, five hundred) is said wúbǎi because two third tones in a row change the first to a rising tone; the written pinyin keeps wǔ.

Real world

Fourteen, not forty. A constructed case. Halfway through the Thursday meeting, Manager Wang gave a handling rate per carton and Lumen's lead heard forty. Session 4's case had gone the other way, and she did not want a second one. She said 请再说一遍 (qǐng zài shuō yí biàn, please say it again), heard 十四块 (shísì kuài, 14 yuan) clearly the second time, wrote 14 on her pad and turned it round. He tapped the pad and said 对 (duì, right). The follow-up that evening put the same 14 in writing.

Part 3 · covers the WeChat follow-up and the final scorecard

The WeChat follow-up

5 min live

The meeting ends; the record starts. The same evening, one short 微信 (Wēixìn, WeChat) message to Manager Wang does three jobs: it thanks him, it names the one next step you agreed, and it gives the date for it in Chinese order. Three lines, each with its English when you draft it. Sending it the same day is common practice in business generally; no source checked for these pages records it as a Chinese custom, so treat it as good practice, not etiquette.

THE SAME-DAY FOLLOW-UP: TITLE, THANKS, NEXT STEP WITH A DATE Manager Wang · Shanghai · Thursday evening 王经理您好(Wáng jīnglǐ nín hǎo, hello, Manager Wang) 谢谢您今天的时间(xièxie nín jīntiān de shíjiān, thank you for your time today) 报价十月二十号前发给您(bàojià shíyuè èrshí hào qián fā gěi nín, we will send you the quote before 20 October) 1 · Title first surname + title + nín hǎo 2 · One thanks for the time, not a speech 3 · Next step, with a date month, then day, as in session 4 Common practice: short, sent the same day, one next step, one date. No source checked here sets a template.
🔍 Click to zoom - the third bubble is the one he will scroll back to: it is the only line with a date in it
LiveThree lines, three jobs3 min▶

Title first. 王经理您好 (Wáng jīnglǐ nín hǎo, hello, Manager Wang), the same first line session 5 used for the first contact.

One thanks. 谢谢您今天的时间 (xièxie nín jīntiān de shíjiān, thank you for your time today). 今天 (jīntiān, today) is the only new word; 的 (de, possessive) links "today" to "time", as it linked the company to the title in session 2.

The next step, with its date. Name the one thing you agreed and when: 报价十月二十号前发给您 (bàojià shíyuè èrshí hào qián fā gěi nín, we will send you the quote before 20 October). 前 (qián, before) follows the date. If more than one thing was agreed, the most important goes in this message and the rest can follow, as session 5 suggested for requests.

Self-studyIf he replies, and if he does not2 min▶

A short reply such as 好的,谢谢 (hǎo de, xièxie, OK, thank you) closes the loop; you do not need to answer it. If the agreed date moves, say it in full again, as session 5 taught for meeting times: the new date, biggest unit first, in one line.

If there is no reply, that is not a problem in itself: the message is the record, whether or not he answers it. The day before the date in the third line, a one-line reminder in session 5's shape keeps it alive. The register for a formal email, and for the negotiation that follows a quote, is in the Advanced course.

Before you grade yourself: eight rows, each scored 0, 1 or 2 against what you can actually do tonight, not what you understand. This gate is strict on purpose, because a meeting is said once at speaking speed and nobody waits while you look a word up. Anything under 16 of 16 gets another rehearsal before the real meeting.

I can greet someone by surname and title without looking: 王经理您好 (Wáng jīnglǐ nín hǎo, hello, Manager Wang), and switch to 先生 (xiānsheng, Mr) or 女士 (nǚshì, Ms) when I do not know the title. Session 2. Surname plus title is the address the business Chinese sources describe; the given name is never the opener.
I can give and take a card with two hands, Chinese side facing the other person, and read theirs before setting it on the table. Session 2. The two-handed exchange is in both secondary sources; the four seconds spent reading it are the part people skip.
I can say my self-introduction in five lines, standing, at normal speed, ending 很高兴认识您 (hěn gāoxìng rènshi nín, pleased to meet you). Session 2. Said on your feet with a card in your hand, not read from a page.
After calibrating, the trainer hears all twelve of its words right when I say them. Sessions 1 and 3. Calibration is what lets the trainer judge your voice against your own range; a miss names the tone to drill.
I can say a quantity such as 两千四百箱 (liǎngqiān sìbǎi xiāng, 2,400 cartons), and confirm one said to me by saying it back with 对吗 (duì ma, is that right). Session 4. Cut at four digits, 两 (liǎng, two of) before the measure word, and the digits written where both sides can see them.
I can say a date in Chinese order, biggest unit first: 十月二十号星期二 (shíyuè èrshí hào xīngqī'èr, Tuesday 20 October). Session 4. Month, day, weekday, then part of the day and the hour; the English order is the one to unlearn.
When I miss a number I ask 请再说一遍 (qǐng zài shuō yí biàn, please say it again) instead of guessing. Sessions 4 and 6. The costly pair is 十四 (shísì, fourteen) and 四十 (sìshí, forty); the repeat request is five syllables.
I can write and send a three-line WeChat follow-up the same day: title, one thanks, the next step with its date. Sessions 5 and 6. The message is the record of the meeting; if the date in it is wrong, nothing else is.
Build-along

The whole meeting, then the follow-up

★ 22 min · everyone says it

Pair up. One of you is Lumen's lead, the other is Manager Wang reading his lines from the boxes; then swap. Say every line standing, with a real card in your hand, and have the partner write down each number they hear. Finish by writing the follow-up and saying the key words to the trainer. Every whole message carries its English beneath it, in brackets.

EIGHT MOVES: FOUR IN THE ROOM, FOUR ACROSS THE TABLE AND AFTER IN THE ROOM ACROSS THE TABLE, AND AFTER 1 2 3 4 5 6 7 8 Greet by title Wáng jīnglǐ nín hǎo Cards, two hands, Chinese side to him zhè shì wǒ de míngpiàn Five-line self-introduction wǒ xìng ... wǒ jiào ... Small talk, then begin wǒmen kāishǐ ba The quantity, said and confirmed liǎngqiān sìbǎi xiāng Ask for a repeat, say it back qǐng zài shuō yí biàn The date, biggest unit first shíyuè èrshí hào WeChat follow-up, the same day xièxie nín ... Rows one and two are the same meeting: the first four moves are about him, the last four are about the deal.
🔍 Click to zoom - the ship gate above grades most of these moves, plus the trainer words

Walk in and greet. Stand up, nod, and say the title line. Then hold out your card in both hands, Chinese side facing your partner, and take theirs the same way. Read it aloud before you put it down.

★ Step 1 · greeting and cardsYou: 王经理您好 (Wáng jīnglǐ nín hǎo, hello, Manager Wang) You: 这是我的名片 (zhè shì wǒ de míngpiàn, this is my business card) Manager Wang: 谢谢 (xièxie, thank you)

Your five lines. Exactly session 2's self-introduction, with your own surname and name. Say it at normal speed, not slowly; slow speech flattens the tones.

★ Step 2 · self-introduction您好 (nín hǎo, hello, polite) 我姓王 (wǒ xìng Wáng, my surname is Wang) 我叫王明 (wǒ jiào Wáng Míng, my name is Wang Ming) 我是鲁门物流的经理 (wǒ shì Lǔmén Wùliú de jīnglǐ, I am a manager at Lumen Logistics) 很高兴认识您 (hěn gāoxìng rènshi nín, pleased to meet you)

The trip, then begin. Your partner asks about the journey; you answer in one line. Then your partner, as host, moves to business. If they pause too long, you say it.

★ Step 3 · small talk and the startManager Wang: 路上顺利吗 (lùshang shùnlì ma, did the trip go smoothly) You: 很顺利,谢谢 (hěn shùnlì, xièxie, very smoothly, thank you) Manager Wang: 我们开始吧 (wǒmen kāishǐ ba, shall we begin)

The numbers. Your partner reads the quantity and the price at full speed. Say each back with 对吗 (duì ma, is that right) and write the digits. For one of them, ask for a repeat first, whether or not you caught it: the request is the skill being practised.

★ Step 4 · quantity, price, repeatManager Wang: 两千四百箱 (liǎngqiān sìbǎi xiāng, 2,400 cartons) You: 两千四百箱,对吗 (liǎngqiān sìbǎi xiāng, duì ma, 2,400 cartons, is that right) Manager Wang: 三万八千五百块 (sānwàn bāqiān wúbǎi kuài, 38,500 yuan) You: 请再说一遍 (qǐng zài shuō yí biàn, please say it again) partner wrote: ______ cartons · ______ yuan

Agree the date. Your partner proposes when the quote is due. Say the date back, biggest unit first, and write it as 10/20 on the pad so the order cannot be misread.

★ Step 5 · the dateManager Wang: 十月二十号星期二 (shíyuè èrshí hào xīngqī'èr, Tuesday 20 October) You: 十月二十号,对吗 (shíyuè èrshí hào, duì ma, 20 October, is that right)

Write the follow-up. On your phone's pinyin keyboard, three lines, before you look at the model. Check every character before you would send it: the keyboard will offer other words with the same letters.

★ Step 6 · the WeChat follow-up王经理您好 (Wáng jīnglǐ nín hǎo) (Hello, Manager Wang.) 谢谢您今天的时间 (xièxie nín jīntiān de shíjiān) (Thank you for your time today.) 报价十月二十号前发给您 (bàojià shíyuè èrshí hào qián fā gěi nín) (We will send you the quote before 20 October.)

Say it to the trainer. Calibrate with mā má mǎ mà, then say all twelve of its words: they include 您好 (nín hǎo, hello, polite), 经理 (jīnglǐ, manager), 公司 (gōngsī, company), 价格 (jiàgé, price) and 开会 (kāihuì, have a meeting), the ones you will say in the first five minutes. The trainer's list writes changed tones, as in 不是 (bú shì, is not) and 一定 (yídìng, certainly). For the phrases not on its list, your partner's written numbers and date are the check.

★ Step 7 · what to write downTrainer, heard right after calibration: __ of 12 Missed: __ Partner heard the quantity, price and date as: __ The line I hesitated on: __

Rehearse it with your hands full. The words are not the hard part. Saying them standing, holding a card and a notepad, with someone looking at you, is the part that needs practice. Run the whole script three times tonight, swapping roles each time.

Homework

Before your real first meeting

30 min
  1. Score the gate again after three days of practice, and rehearse only the rows below 2. Each row names the session to go back to.
  2. Write your own script for a meeting you actually have coming up: the real title of the person, your own five lines, and the one number most likely to be misheard.
  3. Say the trainer's twelve words once a day for a week, calibrating each time, until all twelve are heard right on the first attempt.
  4. Draft the follow-up before the meeting, leaving the date blank. After the meeting you fill in one date and send it the same day.
Check yourself

Three questions

Clear all three and session 6 gets stamped in your passport.

1 · You have just walked into the meeting room. What comes first?

Address by surname and title and the two-handed card exchange are the two practices the business Chinese sources describe. 我们开始吧 (wǒmen kāishǐ ba, shall we begin) closes the first five minutes; it does not open them. The five-move order is common practice.

2 · Manager Wang gives a price and you are not sure whether he said fourteen or forty. What do you do?

十四 (shísì, fourteen) and 四十 (sìshí, forty) are the classic misheard pair from session 4. Asking, saying it back and writing the digits fixes it in the room, where a follow-up cannot. Asking for a repeat is common practice in any meeting, not a breach of etiquette.

3 · What goes in the WeChat follow-up, and when?

Three short lines sent the same day put the one agreed step and its date in writing while both sides remember the meeting. The shape and the timing are common practice, not a documented rule; the title first is session 5's WeChat habit.

Sources covered

What this session teaches, and where it came from

✓Addressing by surname and title; the two-handed card exchange, Chinese side facing the recipientDescribed in two secondary business Chinese sources (Columbia Language Resource Center, Open University OpenLearn); reading the card and setting it on the table is the practice session 2 taught
✓Writing 一 (yī, one) with its original toneGB/T 16159-2012 §6.5.2, read at source; these pages write the changed tone, as in yí biàn, as the standard allows for teaching
◐The five-move order of the first five minutes, the small talk about the trip, and who says shall we beginCommon practice, described rather than sourced; no source checked sets a meeting script
◐The repeat request and saying a number backCommon practice in any business meeting; not a documented Chinese custom
◐The same-day WeChat follow-up and its three-line shapeCommon practice in business generally; no template or Chinese-specific custom was found in the sources
◐The 总 (zǒng, chief) form of addressWidely heard in mainland business; neither source documents it, so it is used here only as a form to answer in kind
◐Lumen Logistics, Manager Wang, the meeting and every number in itConstructed for the running case of all six sessions

Every fact on this page, and its verification tier, is recorded in the course's source map.

Session 6 cheat sheet · pin this

Walk in王经理您好 (Wáng jīnglǐ nín hǎo, hello, Manager Wang), then 这是我的名片 (zhè shì wǒ de míngpiàn, this is my business card), two hands.
Five lines您好 (nín hǎo, hello, polite) · 我姓 (wǒ xìng, my surname is) · 我叫 (wǒ jiào, my name is) · 我是 (wǒ shì, I am) company + title · 很高兴认识您 (hěn gāoxìng rènshi nín, pleased to meet you).
The trip路上顺利吗 (lùshang shùnlì ma, did the trip go smoothly) · 很顺利,谢谢 (hěn shùnlì, xièxie, very smoothly, thank you).
To business我们开始吧 (wǒmen kāishǐ ba, shall we begin). Usually the host's line.
Missed a number请再说一遍 (qǐng zài shuō yí biàn, please say it again), then the number + 对吗 (duì ma, is that right), and write the digits.
Same eveningTitle · 谢谢您今天的时间 (xièxie nín jīntiān de shíjiān, thank you for your time today) · next step + date + 前 (qián, before).