learn-marketing-with-phoebe / Session 6 of 6
Learn Marketing with Phoebe · Session 6 of 6

The one-page marketing plan

Five sessions produced five artifacts: a beachhead and its not-for list, a promise built from the real alternative, a channel with a test running beside it, a budget split priced in customers, and a ceiling on what a customer may cost. Tonight they become one page that a founder, a finance lead or a board can read in two minutes and say yes or no to. The page ends with the line most plans leave out: the number that, if it comes true, means stop.

🟠 Bring your numbers Founders, marketing leads, whoever signs the budget Bring sessions 1 to 5 45 min
0-3 · Welcome 3-18 · Seven lines, the argument, the stop 18-40 · Build-along: Cadence on one page 40-45 · Q&A
Part 0

Where we start

A marketing plan is not a list of activities. It is a chain of decisions where each one constrains the next: the customer decides the promise, the promise decides where it can be said, the channel decides what a customer costs, and what a customer is worth decides how much of that cost is affordable. Written on one page, the chain becomes checkable. Change the first line and anyone can see which lines below it now need re-reading.

🎫 Clear all three quiz questions to stamp your passport Live = presented in the 45 minutes Self-study = the full depth, after class ★ Build-along = do it yourself, tonight

★ What you walk out with tonight. Cadence's plan on one page, constructed but complete, a blank version of the same seven lines for your own product, a position on the brand-versus-activation question with your reason written beside it, and a scored ship gate that says whether the page is ready to put in front of the person who signs the budget.

Part 1 · covers the shape of the plan

Seven lines, each resting on the one above

6 min live

Who it is for. Who it is not for. The promise. The channel, and the test beside it. The budget and the CAC it must hit. The guardrail on what a customer may cost. The stop number and its date. Seven lines, filled from the five sessions before this one, in the order those sessions ran, because that is the order in which each decision makes the next one cheaper.

THE ONE PAGE, AS A CHAIN 1 · Who it is for beachhead, ICP, trigger session 1 2 · Who it is not for three lines, each with a reason session 1 3 · The promise alternative, value, category session 2 4 · Channel and test centre of the Bullseye, one test session 3 5 · Budget and CAC target split priced in customers session 4 6 · Guardrail most a customer may cost session 5 7 · Stop number and date tonight each line rests on the line above change line 1, re-read all below The stop number is ochre because it is the one line written for the day the plan is wrong.
🔍 Click to zoom - a plan whose lines do not depend on each other is a list of activities
LiveWhat each line has to contain4 min▶

Who names the beachhead and the trigger; not for names three exclusions with a reason each. The promise names the alternative it beats, the value, and the category frame. Channel and test names the one channel in the centre and the one test running in the middle ring, with its kill line. Budget is a monthly figure, split by channel, with the CAC that split is expected to hit and where that expectation came from. Guardrail is the maximum CAC, derived from payback or lifetime value, with the rule stated. Stop is a number and a date: if this is true on that day, the plan changes.

Every line has to be checkable by someone who was not in the room. "Grow awareness among researchers" fails that test; "sponsor two research newsletters, $4,500 a month, expected CAC under $1,080" passes it.

Self-studyAnother one-page template: Dib's nine squares3 min▶

Allan Dib's The 1-Page Marketing Plan (2016) uses nine squares in three phases, as listed on his company's site: before the customer knows you (target market, message, media), during the relationship (lead capture, lead nurture, sales conversion), and after the sale (a world-class experience, lifetime value, referrals). The labels here are reported from that site's course page, which was read only as a summary, so treat the exact wording as approximate.

The seven lines above cover his first phase in depth and touch the others through the guardrail. His template is broader, reaching into nurture, onboarding and referrals; the seven lines are narrower and harder, because each carries a number. Neither is "the" plan. Use whichever your approver will actually read, and keep the numbers either way.

Real world

Line 5 on the Olist bench. Session 4 showed the same $20,000 buying customers at anything from $368 to $627 each, depending only on the split, with the close rates measured on real rows and the costs assumed. A budget line that says "$20,000 on acquisition" without the split and its expected CAC hides a 70 percent difference in what the money buys. The plan has to say which split.

Part 2 · covers brand building against activation

The argument nobody has settled

5 min live

Every plan has to decide how much money goes to things that pay back this quarter, the newsletter sponsorship that produces leads, and how much to things that make future sales easier, being known and remembered before anyone is in market. The most cited answer is a ratio, and the honest thing to say about it is where it came from and what it does not cover.

SHARE OF BUDGET, BRAND BUILDING AGAINST ACTIVATION (both reported) Consumer campaigns IPA databank, 2013 book brand about 60% activation about 40% B2B follow-up LinkedIn B2B Institute, 2019 brand 46% or 50% activation 54% or 50% two summaries, two numbers Source data: effectiveness award entries, which lean toward successful, larger, mostly UK campaigns. Neither figure was read in the original report for these pages.
🔍 Click to zoom - the ratio is a finding about a particular set of campaigns, not a law about yours
LiveWhat the 60 to 40 finding is, and is not4 min▶

Les Binet and Peter Field's The Long and the Short of It (IPA, 2013) analysed campaigns from the IPA effectiveness databank and, as widely summarised, found the best long-run results when about 60 percent of the budget went to brand building and about 40 percent to sales activation. The data are award entries from 1980 to 2010: campaigns that agencies chose to submit because they worked. That is a real body of evidence and a selected one.

For B2B, a 2019 follow-up for LinkedIn's B2B Institute is summarised in two different ways: one summary reports about 46 percent brand and 54 percent activation, another about 50 to 50 and calls the findings tentative. The original report was not read for these pages, so the disagreement is shown rather than resolved.

What a plan can take from this: the question is real, the ratio is someone else's average, and a small company with a tight beachhead where word of mouth works may reasonably spend almost everything on activation for a while. Write which side you are on and why; that sentence is more useful than either number.

Self-studyWhy a beachhead changes the answer, and what it does not change3 min▶

In a tight market, the word of mouth that session 1 tested for does part of the brand-building work for free: researchers tell each other which tools they use. That is an argument for leaning toward activation early. It is not an argument for never building memory: once Cadence moves next door to product teams, who have not heard of it from peers, the free part stops working.

The brand identity side of this, the name, the voice, the visual system, belongs to the AI branding course. Here the question is only how the money is split, and the plan's job is to state the split it chose.

Real world

Two summaries of one report. Checking the B2B figure for these pages found two published summaries of the same 2019 report giving different numbers. Neither is necessarily careless; summaries round, and reports contain more than one cut. The habit worth keeping is the one this disagreement forces: before a ratio goes on a slide, find which table in which report it came from.

Part 3 · covers the stop number

Write the number that makes you stop

4 min live

A plan without a stop rule only ever ends by running out of money or patience. The stop line names a date, a measurement and a threshold, written before the first dollar moves, so the review is a reading rather than a negotiation. It also answers, for your own spend, the old complaint that half the advertising budget is wasted: you decide in advance how you will know which half.

DAY 90, CADENCE TEAMS PLAN (constructed thresholds) 10+ Teams accounts closed? fewer is too thin to judge Blended CAC under $1,080? the session 5 guardrail CAC under $1,440? 16 months of payback Extend once then stop if still under 10 Keep, open next market product teams, same firms Hold, fix one lever price, churn or CAC Stop: halve spend re-test the channel no yes yes no yes no
🔍 Click to zoom - three questions decided before the money moves turn the review into a reading
LiveThree parts of a stop line3 min▶

A minimum sample. Session 4's display channel closed 5 deals and its rate could have been anywhere from 2.9 to 14.7 percent. A stop rule that fires on five customers is noise. Cadence's rule waits for 10 Teams accounts and allows one extension; your threshold should come from how many customers your budget can plausibly buy in the window.

A threshold from the guardrail. The session 5 guardrail, at most $1,080 a Teams account (12 months of payback at $90 a month of gross profit), is the "keep" line. A second, looser line, $1,440 (16 months), separates "fix one lever" from "stop".

A date. Day 90, in the calendar of the person who owns the plan. A review with no date is the same as no review.

Self-study"Half the money I spend on advertising is wasted"3 min▶

The line is usually credited to John Wanamaker, and sometimes to Lord Leverhulme. Quote Investigator's trace finds no direct citation of Wanamaker himself: the earliest evidence linking him to it is a 1919 speech by someone else, and the Leverhulme version comes second-hand through his son in 1931. David Ogilvy repeated it in 1963, crediting both. So: attributed, not established.

The question inside it, which half, is the subject of attribution: how to give each channel credit for a sale. That has its own course on the shelf. The plan's smaller, sufficient answer is to name, for each budget line, the measurement that will judge it, before spending.

Real world

The deal log that started late. Session 4 found the Olist closed-deal records begin on 5 December 2017, so leads from 2017 look as if they almost never closed: 3.0 percent against 13.0. A day-90 review that read that log without knowing its start date would have stopped every channel that ran in 2017. The stop line needs a measurement you have checked, not only a threshold.

Build-along

Cadence's plan, on one page

★ 22 min · everyone builds

Seven lines, each copied or derived from the sheet you made in an earlier session. The Cadence version below is constructed; write yours underneath it on the same seven lines. If a line will not fill, the session it comes from is the one to revisit.

CADENCE · TEAMS PLAN · NEXT 90 DAYS (constructed) WHO User-research teams of 5 to 15 at software firms trigger: a new head of research, or a new shared research repository NOT FOR Regulated legal teams · solo freelancers · on-premise-only buyers PROMISE A synthesis across twenty interviews in an afternoon, not most of a week CHANNEL Sponsor two research newsletters · test: one conference talk BUDGET $6,000 a month: $4,500 newsletters, $1,500 the talk test GUARDRAIL Teams CAC at most $1,080 (12 months of payback at $90 a month) STOP Day 90: CAC over $1,440 on 10+ accounts, halve spend and re-test owner: the marketing lead; review in the calendar Every figure on this sheet is constructed; every line traces to one earlier session.
🔍 Click to zoom - two minutes to read, and every line can be checked by someone who was not in the room

Copy who and not-for from your session 1 sheet. One line for the beachhead with its trigger; three exclusions with their reasons.

★ Step 1 · lines 1 and 2WHO User-research teams of 5 to 15 at software firms. Trigger: a new head of research, or a new shared research repository. NOT FOR Regulated legal teams (retention controls we lack), solo freelancers (self-serve motion, different cycle), on-premise-only buyers (architecture does not exist).

Write the promise from your session 2 canvas. One sentence: the value, against the alternative, in the category frame you chose.

★ Step 2 · line 3PROMISE For research teams who today type notes live or rewatch recordings, a research repository that turns twenty interviews into a synthesis in an afternoon instead of most of a week.

Name the channel and the test from your session 3 Bullseye. The centre channel, and the one middle-ring test still running, with its kill line.

★ Step 3 · line 4CHANNEL Centre: sponsor two research newsletters (the test that passed). TEST One talk at a research conference. Session 3's run was inconclusive (4 qualified leads, a pass needs 10); re-run once at a larger event, same kill line: above $150 per qualified lead.

Set the budget and the CAC it is expected to hit. Say where the expectation comes from: a test result, or session 4's method applied to your own close rates.

★ Step 4 · line 5BUDGET $6,000 a month for 90 days: $4,500 newsletters, $1,500 the talk test. Expected blended Teams CAC under $1,080, from the newsletter test.

Write the guardrail from your session 5 sheet, with its rule. Session 5 gave two rules that disagree: 12 months of payback allows $1,080, a 3 to 1 ratio allows $1,200. Cadence takes the stricter one; say which you took and why.

★ Step 5 · line 6GUARDRAIL Teams CAC at most $1,080 = 12 months x $90 gross profit a month. (The 3:1 rule would allow $1,200; we take the stricter because churn was measured on a young cohort.)

Write the stop line: sample, threshold, date, owner. Then read it aloud to someone who will be in the day-90 review.

★ Step 6 · line 7STOP Day 90. If 10 or more Teams accounts have closed and blended CAC is over $1,440 (16 months of payback): halve the spend, re-test the channel. Fewer than 10 accounts: extend once, then apply the same rule. OWNER The marketing lead. Review booked.

Score the page on the ship gate below before it goes to whoever signs the budget. A row at 0 or 1 names the session to go back to.

★ Step 7 · the gateScore each of the eight rows 0, 1 or 2. The page ships at 16 of 16.
Part 4 · the final scorecard

Eight checks before the page goes to the person who signs

4 min live

Score the page you have, not the one you intend to write. Each row is either true of the page in front of you or not yet, and each one names the session where the missing piece lives.

Line 1 names one beachhead by situation, with a trigger someone outside the team could observe. Session 1. "Teams that have meetings" is a target; "research teams of 5 to 15 with a new head of research" is a profile.
The not-for list has at least three lines, and each has a reason. Session 1. A line without a reason is a prejudice; with one, it is a budget rule.
The promise names the alternative it beats, not only the product's features. Session 2. Start from what the customer would do if the product did not exist.
The channel line names one centre channel and one running test, and the test has a kill line written before it started. Session 3. A test that cannot fail is not a test.
The budget is split by channel, and the expected CAC is stated with where it came from. Session 4. The same budget bought customers at $368 to $627 on the bench, depending only on the split.
The guardrail is derived from gross profit, not revenue, and the rule used is written next to it. Session 5. Payback and the 3 to 1 ratio give different ceilings; the page says which one it uses.
The stop line has a minimum sample, a threshold, a date and a named owner. Tonight, Part 3. Missing any one of the four turns the review into a negotiation.
Every number on the page is either measured, with its source, or marked as an assumption. Sessions 4 and 5. The approver should be able to see which figures would move if an assumption were wrong.
Real world

Row eight, on the bench. Session 4's bench prints "constructed" beside every dollar figure and "measured" only beside counts from real rows. A plan page can do the same with one word in brackets after each number. It costs nothing, and it is the row approvers most often catch missing.

Homework

After the last session

45 min
  1. Write your own page, seven lines, from your sheets for sessions 1 to 5. Leave any line you cannot fill blank and name the session it needs.
  2. Score it on the ship gate and fix the lowest row first.
  3. Write your position on brand against activation in two sentences, with the reason that fits your market.
  4. Book the review. Put the day-90 date in the owner's calendar, with the stop line pasted into the invitation.
Check yourself

Three questions

Clear all three and session 6 gets stamped in your passport.

1 · Cadence changes its beachhead from research teams to sales teams. Which lines of the page need re-reading?

The page is a chain. A different customer has different alternatives, gathers in different places, closes at different rates and may be worth a different amount. Changing line 1 without re-reading the rest leaves six lines written for someone else.

2 · What is the honest way to use the 60 to 40 brand-to-activation finding in a plan?

The finding is real and comes from a selected set of campaigns. It has not been disproved, and the B2B figure is not settled: two summaries of the same report differ. A plan shows its own choice and the reason for it.

3 · Cadence's stop line waits for 10 closed Teams accounts before applying the CAC threshold. Why?

There is no universal number; 10 is a constructed threshold sized to what the budget can buy in 90 days. The principle is that a stop rule should not fire on noise, and the minimum belongs on the page next to the threshold.

Sources covered

What this session teaches, and where it came from

✓The seven-line planAssembled from sessions 1 to 5; its shape is this page's own synthesis, not a published standard
◐Allan Dib, The 1-Page Marketing Plan (2016)Nine squares in three phases, labels reported from his company's site read as a summary; the book was not opened
◐Binet and Field, The Long and the Short of It (IPA, 2013), and the 2019 B2B follow-up60 to 40 reported via a summary; the B2B figure differs between two summaries and is shown as a disagreement
✓"Half the money I spend on advertising is wasted"Quote Investigator's trace read at source for its account; the dated primary items are second-hand
◐Cadence's plan, thresholds and budgetConstructed, consistent with the Cadence numbers in sessions 1 to 5

Every fact on this page, and its verification tier, is recorded in the course's source map.

Session 6 cheat sheet · pin this

Seven linesWho, not for, promise, channel and test, budget and CAC, guardrail, stop.
A chain, not a listChange line 1 and re-read every line below it.
Checkable by a strangerEvery line carries a number or a name someone outside the room can verify.
Brand against activation60 to 40 is someone else's average; write your split and your reason.
Stop line, four partsMinimum sample, threshold, date, owner.
Label every numberMeasured, with its source, or assumed. One word in brackets.