Recap, and where this fits
In b1 you built one tree - GMV = Traffic x Conversion x AOV - and broke it in the simulator until naming the guilty driver was a reflex. That tree was multiplicative: a product of drivers. But not every metric multiplies. Revenue split by region is a sum. Active users this month is a balance carried from last month, a bridge. This session gives you the full vocabulary so that the moment a metric lands on your desk, you already know which shape it is and how its drop will read.
Pattern one: multiplicative - rate x volume 6 min live
A multiplicative tree is a product of drivers, usually a volume times one or more rates times a value. Revenue = Users x ARPU. GMV = Traffic x Conversion x AOV. Its signature property - the one that makes it the friendliest tree to diagnose - is clean pass-through: a percentage change in any single driver moves the top line by that same percentage. Users down 10% with ARPU flat, revenue down 10%. Nothing gets absorbed.
LiveWhy the product tree is the easiest to diagnose3 min▶
In a pure product, percentage moves are additive down the guilty path. Users down 8% and ARPU down 2%, revenue down about 10% - you literally sum the percentages. That is why a multiplicative tree lets you read the fall off the branches instead of rebuilding a spreadsheet: find the driver that moved, note its percent, and you have most of the explanation.
- Volume x rate x value is the classic ecommerce form: Traffic x Conversion x AOV.
- Users x ARPU is the classic subscription form - two drivers, same rule.
- Diagnose in percent, never absolutes. A "10-point" move means nothing until you know 10 points of what.
{
"unit": "$",
"root": {
"label": "Revenue", "op": "x",
"children": [
{ "label": "Users", "value": 42000, "unit": "users" },
{ "label": "ARPU", "value": 5, "unit": "$" }
]
}
}
Pattern two: additive - sum of parts 5 min live
An additive tree is a sum of segments: total revenue = North America + EMEA + APAC. Regions, product lines, cohorts, channels - anything that partitions the whole. A drop here does not pass through evenly; it is usually one part falling while the others hold. To read it you need each part's weight (its share of the total), because a big swing in a tiny segment barely moves the top line, and a small swing in a dominant one moves it a lot.
LiveReading an additive drop: which part, and how heavy3 min▶
In a sum, the top-line change equals the absolute change of the part that moved - percentages do not pass through cleanly because each part carries a different weight. If EMEA is 28% of revenue and it falls 20%, the top line falls about 20% x 28% = 5.6%. So the additive diagnosis is a two-step read: which part moved, and what share of the whole is it.
- Contribution = the part's share of the total. Sort your segments by contribution before you panic about any one of them.
- A drop is usually concentrated. One region, one SKU, one cohort - additive trees fail in a corner, not everywhere at once.
- The move down the tree is to re-decompose the guilty part: EMEA fell, so split EMEA into its own drivers.
The "it's just one region" save. A SaaS company saw total revenue dip and braced for a company-wide problem. The additive tree showed EMEA alone fell while North America and APAC held - a single currency swing in one market, not a product failure. Ten minutes of reading the sum saved a week of the wrong fire drill.
{
"unit": "$",
"root": {
"label": "Total revenue", "op": "+",
"children": [
{ "label": "North America", "value": 120000, "unit": "$" },
{ "label": "EMEA", "value": 62000, "unit": "$" },
{ "label": "APAC", "value": 38000, "unit": "$" }
]
}
}
Pattern three: the bridge - start + adds - losses 5 min live
Some metrics are stocks: they carry a balance forward. Active users, ARR, headcount - this month's number is last month's plus what came in minus what left. A bridge tree makes the flows explicit: Ending = Start + New + Resurrected - Churned. The whole point is that you watch gross adds against gross losses, not just the net. A flat active-user count can hide a business bleeding both ways fast - big adds papering over big churn.
LiveWhy a bridge is a different animal3 min▶
A product or sum is a snapshot - it describes this period from scratch. A bridge is a flow statement: it explains how you got from the last balance to this one. That changes the diagnosis. When ending active users dips, the question is never just "how much" - it is "did adds fall or did losses grow?" Those two have opposite owners and opposite fixes: growth versus retention.
- Stock vs flow: if the metric carries over month to month, it is a bridge. If it resets each period, it is a product or a sum.
- Losses carry a minus. In the simulator, churn is a leaf with
"sign": -1- growing losses pull the ending balance down. - Net can lie. +8,000 new and -6,000 churned nets to +2,000, but a churn spike is the story, not the calm net.
{
"unit": "users",
"root": {
"label": "Ending active users", "op": "bridge",
"children": [
{ "label": "Start", "value": 50000, "unit": "users" },
{ "label": "New", "value": 8000, "unit": "users" },
{ "label": "Resurrected", "value": 1500, "unit": "users" },
{ "label": "Churned", "value": 6000, "unit": "users", "sign": -1 }
]
}
}
Build all three, break all three ★ 12 min · everyone builds
Three live trees, one per pattern. For each: press Simulate a drop, follow the coral trail, then say out loud which pattern this is and which driver moved. The muscle you are building is instant classification - shape first, culprit second - because the shape tells you how to read the fall before you even look at the number.
{
"unit": "$",
"root": {
"label": "GMV", "op": "x",
"children": [
{ "label": "Traffic", "value": 90000, "unit": "visits" },
{ "label": "Conversion", "value": 0.03, "pct": true },
{ "label": "AOV", "value": 55, "unit": "$" }
]
}
}
{
"unit": "signups",
"root": {
"label": "Total signups", "op": "+",
"children": [
{ "label": "Organic", "value": 4200, "unit": "signups" },
{ "label": "Paid", "value": 2800, "unit": "signups" },
{ "label": "Referral", "value": 1500, "unit": "signups" }
]
}
}
{
"unit": "$",
"root": {
"label": "Ending ARR", "op": "bridge",
"children": [
{ "label": "Start", "value": 1200000, "unit": "$" },
{ "label": "New", "value": 240000, "unit": "$" },
{ "label": "Expansion", "value": 90000, "unit": "$" },
{ "label": "Churn", "value": 150000, "unit": "$", "sign": -1 }
]
}
}
Tree one is multiplicative. Simulate a drop, sum the percent on the coral leaf, and that is roughly the GMV fall. Pass-through.
Tree two is additive. Simulate a drop and note the delta chip - the top line fell by that channel's absolute change, weighted by its share.
Tree three is a bridge. Simulate a drop and ask "adds or losses?". If Churn grows, ending ARR falls even with New unchanged.
For each, say the full diagnosis: "this is a [pattern] tree; [driver] moved [X%]; the top line moved because [rule]." Reset and repeat.
Your turn: shape your own metrics ★ 10 min · everyone builds
Now you drive. The two trees below are yours to edit - swap in a metric you actually own. Then answer the third question in prose. The goal is to leave able to look at any metric on your dashboard and instantly say "that is a product / a sum / a bridge."
LiveQ1 · Write a multiplicative tree for a metric you pick3 min▶
Here is a sales-style product tree: Monthly revenue = Leads x Close rate x Deal size. Edit the leaves to match a metric you own - or keep these and knock one down to confirm the pass-through.
{
"unit": "$",
"root": {
"label": "Monthly revenue", "op": "x",
"children": [
{ "label": "Leads", "value": 800, "unit": "leads" },
{ "label": "Close rate", "value": 0.22, "pct": true },
{ "label": "Deal size", "value": 1200, "unit": "$" }
]
}
}
LiveQ2 · Write an additive segment tree3 min▶
Here is a product-line sum: Total revenue = Product A + Product B + Product C. Edit the parts to your segments. Then simulate a drop and note which part carries the most weight.
{
"unit": "$",
"root": {
"label": "Total revenue", "op": "+",
"children": [
{ "label": "Product A", "value": 95000, "unit": "$" },
{ "label": "Product B", "value": 68000, "unit": "$" },
{ "label": "Product C", "value": 41000, "unit": "$" }
]
}
}
Self-studyQ3 · When is a metric a bridge vs a fresh product?2 min write▶
Write two or three sentences answering: for one of your own metrics, is it a stock (carries a balance forward month to month - a bridge) or a flow that resets each period (a fresh product or sum)? The test: if you deleted last month's number, could you still compute this month's from scratch? If yes, it is a product or sum. If you need last month's balance as a starting point, it is a bridge.
Try it yourself - this week ◐ 20-30 min total
- List your team's top five metrics. Beside each, write its shape: product, sum, or bridge. If you cannot decide, that metric is not yet understood - a useful discovery.
- For the sums, rank the parts by contribution. You should be able to say which two segments carry most of the total from memory.
- For any bridge, find where "adds" and "losses" live in your data - two different queries, two different owners. Most dashboards only show the net; that is the gap.
- Take one metric currently shown as a single number and re-draw it as its shape in the simulator. Paste your numbers into any tree above.
- Bring one bridge metric to b3 - we will hang a leading indicator on it and run the diagnosis playbook.
Frameworks this session draws on
The three patterns are not one person's invention - they are the working core distilled from a handful of durable frameworks, applied here live instead of described. This page draws on:
Three questions before you go 🎯 ◐ 90 seconds
1 · ARR this month = last month's ARR + new + expansion - churn. Which pattern is that?
ARR is a stock: this month's value starts from last month's and moves by gross adds minus gross losses. That is the bridge pattern - watch the flows, not just the net.
2 · In a multiplicative tree, one driver falls 10% and nothing else changes. The top line...
Clean pass-through is the signature of a product tree. A percentage change in a single driver flows to the top line as the same percentage - sum the percent moves down the guilty path.
3 · Total revenue is a sum of three regions. EMEA is 15% of the total and falls 20%. The top line falls about...
In an additive tree a part's contribution is its share of the total. A 20% fall in a 15% segment moves the whole by about 20% x 15% = 3%. Weight is everything in a sum.